We arouse passions in your clients
Marketing Strategies That Deliver Memorable Consumer Experiences
CXM The best way to attract new customers and retain them, that is, to sell more.
- 54% of consumers would pay more for a good experience, on average 17% more.
- 72% will share their experience with 6 or more people.
- 87% would buy again if they had a good experience.
- Danger 53% would change brands due to a single bad experience.
- Opportunity: 75% of consumers want a good experience and most companies do not provide it.
(Data PwC Argentina and Zendesk)
Quality and customer service have become commodities; consumers want something more, if you don’t provide it they will look for it in your competition.
People now value more the relationship they have with your company, as well as the experience with your products and services.
What will you do to be more competitive?
Your business strategy must guarantee pleasant experiences from the moment the individual finds out about your brand (advertising or promotion), through the purchase and consumption, until the moment they decide to buy from you again.
The challenge now is who builds a better relationship with the client. Many firms are working on critical touch points, but limit them to the commercial or service delivery area, leaving many potholes in the road.
A great opportunity for CXM strategy that considers all your company.
Why us?
We merge knowledge of Marketing Strategy and Business Organization that allows us to understand your business, detect your strengths and enhance them, as well as engage each sector of your company in CXM strategy.
We will work as your On Demand CXM and Marketing VP, designing competitive strategies, implementing them in your company and coordinating other providers related to CXM and Marketing.
You just concentrate on managing your company and increasing profits.
Let's talk about how you can build competitive advantages and sell more
